Privacy Policy
Spark UC Bot (“we”, “us”, “our”) operates the website www.pubgredeemerbot.com and the Telegram bot @SparkUCBot. This Privacy Policy explains how we collect, use, and protect information when you use our services. By using the bot or website, you agree to this policy.
1. Information we collect
• Telegram account data: numeric chat ID, username (when available), language preference, and messages you send to the bot.
• Service data: subscription status, daily usage, redemption history, player IDs you submit, API keys, referral data, and in-bot USDT balance.
• Payment records: USDT deposit amounts, timestamps, and wallet addresses used for top-ups (blockchain transactions are public).
• API / website technical data: IP address, request logs, user-agent, and error logs when you use api.pubgredeemerbot.com or this website.
2. How we use information
We use data to provide UC redemption, player lookup, subscriptions, API access, billing, fraud prevention, support, and service improvements. We do not sell your personal data to third parties.
3. Legal basis & legitimate interests
Processing is necessary to perform our service contract with you, comply with legal obligations, and protect our systems and users from abuse.
4. Third-party services
• Telegram — messaging platform (see Telegram’s privacy policy).
• Hosting & CDN — servers and Cloudflare for security and delivery.
• Blockchain networks — USDT payments you initiate. We do not control public ledger data.
5. Data retention
We retain account and transaction records while your account is active and as needed for billing, disputes, and legal compliance. Logs may be kept for a limited period for security.
6. Your rights
Depending on your region, you may request access, correction, or deletion of your data. Contact us on Telegram to exercise these rights.
7. Data deletion requests
To request deletion of your bot account data, message @sparkuc_support on Telegram with your chat ID. We will process verified requests within a reasonable time, subject to legal retention requirements.
8. Children
Our service is not directed to children under 13. You must be at least 13 years old (or the minimum age in your country) to use Spark UC Bot.
9. International transfers
Data may be processed on servers located outside your country. We apply appropriate safeguards for cross-border processing.
10. Security
We use industry-standard measures to protect data, but no method of transmission or storage is 100% secure.
11. Changes
We may update this Privacy Policy. The “Last updated” date at the top will change. Continued use after changes means acceptance.